|
|
A note to our Retail customers:
To see the stamps available directly through our online shop, check out the Specials stamp section, or put the key word Retail in the search box on the Online Catalog page.
You
can find our list of the fine companies that carry our stamps here.
Please contact us if you need help finding a local store.
Please note that payment for orders is by PAYPAL only.
For our Wholesale customers:
You have four options when placing orders: Mail, Fax, Phone, Email.
A Wholesale
order form can be found here.
We accept payment via PayPal.
All wholesale orders will be billed upon completion of
order, before the order ships.
Please allow 1-3 weeks for processing of your order.
Most orders will ship within two weeks, but due to seasonal fluctuations in demand and peak ordering times right after new releases, this time may be extended. We will give you a tentative ship date for your order when you place it. If you have special needs (like a class, show, etc.), please let us know and we will work to accomodate you!
We are happy to process overseas orders. We would charge actual
airmail shipping, plus insurance. We can only quote your shipping
once we know the actual weight of your order. We will not be responsible
for any duty, taxes or brokerage fees you may incur upon delivery.
This includes US orders. All customs forms will be filled out as
per required by law.
All orders are shipped with insurance, and should arrive in perfect
condition. As such, we accept returns only on flawed merchandise.
In the event of postal damage, a claim will be filed as per the
individual carrier's contract requirements. Any item returned to
us with manufacturer flaws will be cheerfully replaced at our expense.
Please do not return merchandise to us without contacting us first,
for a return authorization number, at: highhopesstamps@gmail.com.
|
All wholesale orders will be charged exact shipping upon
completion and weight of the order. We have several
options to serve our wholesale customers between Canada
Post, UPS, and Purolator services. You are welcome to
choose which service you prefer based on cost, and time
in transit.
All orders will be shipped fully insured.
On international orders, all forms will be filled out at
actual wholesale value, and the customer will be responsible for any duties, taxes, or brokerage fees
involved upon delivery.
|
